Privacy and cookies policy
Effective date: 15th February 2025
1. Introduction
1.1. Who we are
Welcome to theköykitchen.com (the ‘Website’). This Privacy and Cookies Policy (the ‘Policy’) explains how we collect, use, disclose, and protect your information when you visit or make use of our Website. By using our Website, you agree to the collection and use of information in accordance with this Policy.
Our Policy should be read together with our Website terms and conditions.
1. Introduction
1.1. Who we are
Our Website is owned and operated by The Köy Kitchen Ltd (‘we’, ‘us’ or ‘our’). The Köy Kitchen Ltd is a limited liability company registered in England and Wales (company number 15892544). Our registered office is at 86-90, Paul Street, London EC2A 4NE, England.
1.2. Understanding our Policy
When we refer to 'you' or 'your' we mean you, the person using our Website. We use headings to help you understand our Policy and to easily locate information. Our Policy is only available in the English language. We may amend our Policy from time to time at our sole discretion, so please check our Website regularly, and each time you use it, to ensure you understand the Policy that applies at that time.
2. Information we collect
2.1. Personal information
When you visit theköykitchen.com, we may collect certain personal information that you voluntarily provide, such as your name, email address, and any other information you submit through forms on our Website (for example, when writing a review for a recipe).
2.2. Non-personal information
We may also collect non-personal information about your visit to our Website. This may include your IP address, browser type, operating system, referring URLs, and other technical data that does not personally identify you.
2.3. Cookies and tracking technologies
Our Website uses cookies and similar tracking technologies to enhance your experience and gather information about how you use our Website. Cookies are small data files that are placed on your device when you visit a website.
Types of cookies we use:
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Essential cookies: These cookies are necessary for our Website to function properly and enable you to navigate and use its features.
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Performance cookies: These cookies collect information about how you use the Website, such as which pages you visit most often, to help us improve how our Website works.
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Functional cookies: These cookies allow our Website to remember choices you make (such as your language preference) to provide a more personalised experience.
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Targeting/advertising cookies: These cookies are used to deliver relevant ads to you based on your interests. They may also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
3. How we use your information
3.1. To provide and improve our services
We use the information we collect to operate and maintain our Website, provide customer support, and improve our services. This includes using your information to personalise your experience on our Website.
3.2. Communication
We may use your personal information to communicate with you, including sending you newsletters, marketing materials, or other information that may be of interest to you. You can opt-out of receiving these communications at any time.
3.3. Analytics
We use third-party analytics services to monitor and analyse the use of our Website. These services help us understand how visitors interact with our Website and identify areas for improvement.
3.4. Advertising
We may partner with third-party advertisers to display ads on our Website or to manage our advertising on other sites. These advertisers may use cookies and similar technologies to collect information about your activities on our Website and other websites to provide you with targeted advertising based on your browsing activities and interests.
4. How we share your information
4.1. Third-party service providers
We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, email delivery, and customer service.
4.2. Legal requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (such as a court or government agency).
4.3. Business transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Your rights and choices
5.1. Access and update your information
You have the right to access, correct, or delete any personal information we have collected about you. You can do this by contacting us.
5.2. Opt-out of marketing communications
If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions included in each communication or by contacting us directly.
5.3. Cookies preferences
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please note that if you choose to disable cookies, some parts of our Website may not function properly.
6. Data security
We take the security of your information seriously and implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
6.1. International data transfers
Your information may be transferred to, and maintained on, servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By using our Website and providing your information, you consent to such transfers.
7. Children's privacy
Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected personal information from a child under 13, please contact us so that we can delete the information.
8. Changes to our Policy
We may update our Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Policy on our Website with a new effective date. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes.
9. Contact us
If you have any questions or concerns about our Policy, please contact us.