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Terms and conditions

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1. Introduction

 

1.1. Who we are

 

Welcome to www.theköykitchen.com (the ‘Website’) which is owned and operated by The Köy Kitchen Ltd (‘we’, ‘us’ or ‘our’). The Köy Kitchen Ltd is a limited liability company registered in England and Wales (company number 15892544). Our registered office is at 86-90, Paul Street, London EC2A 4NE, England. 

 

1.2. When our terms and conditions apply 

 

Our terms and conditions (the ‘Terms’) apply between the users of our Website (‘you’ or ‘your’) and us. By accessing or using our Website, you agree to be bound by our Terms. If you do not agree with any part of our Terms, please do not use our Website.

 

1.3. Interpreting our Terms

 

We use headings to help you understand our Terms and to easily locate information. Our Terms are only available in the English language. We may amend our Terms from time to time at our sole discretion, so please check our Website regularly, and each time you use it, to ensure you understand the Terms that apply at that time.

 

1.4. Other terms

 

Our Terms should be read in conjunction with the following additional terms, which may also apply to you: 

 

  • Privacy Policy. This sets out how we use your personal information. Please read our privacy policy for further information about how we collect and use your data. 

 

2. Use of our website

 

Our Website is for your personal and non-commercial use only.

 

When using our Website, you agree not to:

 

  • Use our Website for any unlawful purpose or in violation of any local, state, national, or international law or regulation.

  • Post or transmit any content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.

  • Interfere with the operation of our Website or the servers or networks used to make our Website available.

  • Attempt to gain unauthorised access to any portion of our Website or any other systems or networks connected to our Website.

 

If you breach our Terms, we may need to use your personal details to contact you for further information or to share our concerns. Depending on what Terms have been breached, we may issue you with a formal warning, remove content you have submitted for the protection of others, suspend your access to our Website, or report you to the relevant law enforcement authorities and disclose your identity to them. 

 

3. Content on our website

 

3.1. Our content 

 

We own all the content that is submitted to and is found on our Website (hereby referred to as the ‘Content’). Our Content includes (but is not limited to):

 

  • Recipes, images, videos, photos, artwork, stories, general information, audio or other multimedia content.

  • Our logos and trademarks. 

  • Contributions from you on our Website or social media accounts (see below for further information on Contributions).  

  • Content that has been licensed (where we have been given permission to use someone else’s content).

  • Software and technical elements including metadata and Website code.

  • The design and look and feel of our Website, including how the information is displayed in our Content.

 

All our Content is protected by international copyright laws. We reserve all rights to any intellectual property in connection with our Content, meaning that we are free to use our Content as we wish to. 

 

You may not use our Content without our permission unless it is for personal use and/or as part of the Sharing Function of our Website (see below for further information). Without permission, you may not copy, republish, reproduce, post, download, store, distribute, transmit, or broadcast our Content for any business or commercial purpose, or assist or permit anyone else to do the same. 

 

3.2. Contributions

 

A ‘Contribution’ includes anything you make and submit to us. It includes: 

 

  • Reviews.

  • Comments.

  • Questions. 

  • Suggestions.

  • Pictures. 

  • Videos.

  • Recipes.

  • Ideas.

  • Concepts. 

  • Inventions. 

  • Advertising and marketing suggestions.  

  • Posts and comments on our social media pages.

  • All other Contributions. 

 

Our Terms apply whenever you submit a Contribution to our Website (including via email, phone or the contact form on our ‘Contact us’ page) or to our social media accounts. Our Terms also apply when you submit a Contribution in response to a request from us (such as using a hashtag we have requested for you to use on social media).

 

If you do not agree to anything in our Terms, or wish to keep any content, ideas, concepts, inventions or information private or proprietary to you, please do not post them on our Website or social media accounts, respond to our requests, or submit them to us in any other way. 

 

3.3. Sharing information on our Website 

 

Our Website has functionality that enables you to leave reviews and comments. Please note that other users of our Website may respond to your comments and that these responses may be unpleasant, abusive or contain incorrect information. You should also be careful not to share personal information such as your contact details and/or where you work or live when commenting or messaging on our Website. 

 

When contacting us via our Website ‘Contact us’ page or via email, phone or other means, you should not include any ‘Unwanted Information’. Unwanted Information includes sensitive personal information, ideas, concepts, inventions, advertising or marketing suggestions, as well as commercially sensitive or valuable information. If you submit Unwanted Information, we will not be legally responsible for keeping it confidential or be legally responsible to you or anybody else for any use of your Unwanted Information. If you submit Unwanted Information, you agree that we can use it as we see reasonably fit without charge. 

 

3.4. Sharing Function 

 

Our Content which you can share for personal use without permission will display a ‘Sharing Function’. 

 

Sharing Functions include, but are not limited to, buttons to share Content via:

  • Email.

  • Social media (including Facebook, LinkedIn and X).

  • A sharing link. 

 

Below is some information you need to know before using the Sharing Function: 

 

  • You need to get our permission first before using our Content for any business or commercial use (such as charging others for the use of our Content). 

  • It is your responsibility to follow the terms and conditions of any social media platform that you share our Content on. 

  • You must not modify our Content in any way, such as removing our branding or logos.

  • You must not remove our credits or otherwise make our Content look like you or anyone else created it. 

  • You cannot add branding or logos to our Content that are not already part of it. 

  • You must not associate our Content with any activity that is illegal, harmful, offensive and/or that will harm our reputation.

  • You must not use our Content in the development of an app, website or technological product which displays our Content without our permission. 

  • Please include a hyperlink to the original location of the Content on our Website, if it is not already included. 

  • You must not associate our Content with the advertising or marketing of anyone else or make it look like we are endorsing or have an affiliation with anyone else which we do not. 

  • You are liable for any personal consequences that result from sharing our Content. 

 

3.5. Getting permission to use our Content

 

You must get permission to use our Content for business or commercial use. Please contact us with your request and we will aim to get back to you to confirm if we give you permission. Please note that we may not always be able to give you permission to use our Content. 

 

3.6. Content accuracy

 

Our Content is intended for your enjoyment and general information only. Although we aim to ensure our Content is accurate, up-to-date and free from errors or problems, we can’t promise that it always will be. We also can’t promise that our Content is suitable for every use. We reserve the right to make changes to our Content at any time. If you rely on information in our Content, including our recipes, it is at your own risk.

 

We want our Website and its Content to be available to our users at all times. However, access to our Website and its Content may be interrupted at times due to maintenance or problems we can’t foresee. We reserve the right to suspend or terminate operation of parts or all of our Website, as well as access to specific Content at any time as we see fit. 

 

3.7. Links to third-party websites 

 

Our Website may contain links to third-party websites that we do not own or control. We do not assume any responsibility to the content, terms and conditions, privacy policies or practices of any third-party websites. By using our Website, you expressly relieve us from any and all liability arising from your use of any third-party website. Your use of third-party websites is at your own risk. 

 

4. Our liability in relation to our Website and its Content

 

We will not be liable to you or any other user for any loss or damage arising from use, or inability to use, our Website or its Content. 

 

We provide our Website and its Content for personal use only and as such will not be liable for any loss of profit, loss of business, interruption to business or loss of business opportunity that arises from using our Website and its Content. 

 

We will not be liable for any damage or loss resulting from a virus, distributed denial-of-service attack, or any other harmful technological material that may infect your computer programmes, computer equipment, data or proprietary material that results from the use of our Website and its Content, or by downloading any of our Content or content from any third-party website linked to our Website and its Content. 

 

We do not in any way exclude or limit our liability for death or personal injury caused by our negligence, or any other liability that the law does not allow us to exclude or limit.

 

5. Social media

 

5.1 Our social media accounts 

 

We use our social media accounts to share and promote our Content, including recipes, news and important information. 

 

We reserve all rights to the following social media accounts: 

 

 

5.2 Who we follow and content we share

 

We may follow or share content from social media accounts of individuals and organisations that we feel are appropriate for our brand. This does not imply an endorsement of any kind or that we are affiliated with them, unless this is clearly stated in our posts. We do not assume any responsibility to the content, terms and conditions, privacy policies or practices of these individuals or organisations. 

 

5.3. Replies and messages

 

We welcome feedback from all our followers and aim to read all messages shared. However, we can’t guarantee we will be able to individually reply to everyone or the speed with which we do reply. We also can’t guarantee that our accounts will always be available and can’t accept liability for a lack of service. A message sent to any of our social media accounts will not be considered as contacting us officially. Please contact us via our website if you wish to share a formal comment or question. 

 

5.4 Social media community rules

 

You are solely responsible for adhering to the terms and conditions of each social media platform you are using, as well as to local laws. We also expect that followers of our social media accounts follow our Terms when commenting on and sharing our Content, as well as contacting us on social media platforms. 

 

To protect user privacy and to prevent personal details being shared publicly, we may ask you to contact us privately or via direct message depending on the social media platform being used. We may also remove or hide messages and comments that identify users offline. 

 

We remind all users to be kind online and will not tolerate the following on our social media accounts:

  • Abusive, aggressive or threatening language. 

  • Comments that cause distress or offence to others, including comments that have a political or religious bias intended to incite others as well as comments that discriminate against protected characteristics as defined in the United Kingdom. 

  • Duplicate content (spam). 

  • Impersonation of individuals or organisations. 

  • Using copyright or licensed material without permission. 

  • Any comment subject to legal issues such as those promoting illegal activity or misinformation. 

 

We reserve the right to hide, report or remove comments that don’t meet our social media community rules. 

 

6. Governing law

 

Your use of our Website and our Terms are governed by English law. The courts of England shall have jurisdiction over any dispute or claim relating to our Terms, to the fullest extent permitted by law. 

 

7. Contact information

 

If you have any questions about our Terms, or would like to give us feedback, please contact us.

 

8. Last update of our Terms

 

Our Terms were last updated on 15th February 2025. 

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